Effective Date: 3 June 2025
Welcome to Banyo Hair. Your privacy is important to us. This policy outlines how we collect, use, and protect your information when you visit our website at https://banyohair.com.
1. Who We Are
Our website address is: https://banyohair.com. We are a hair care business offering services and products both in-store and online.
2. Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) from your email address may be provided to the Gravatar service to check if you’re using it. See their privacy policy here: https://automattic.com/privacy.
Once your comment is approved, your profile picture may be visible to the public.
3. Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images posted online.
4. Cookies
We use cookies for various site functions:
- Comment cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies (lasts one year).
- Login cookies: Temporary cookie checks browser support; login cookies last two days (two weeks if “Remember Me” is selected); logout removes them.
- Publishing cookies: When you edit/publish an article, a cookie with the post ID is stored (expires in 1 day).
- Recommendation cookies: Track viewed and clicked products, expiring after 1 day.
5. Embedded Content
Articles may include embedded content (e.g. videos, images). Embedded content from other websites behaves as if you visited those sites directly and may collect data, use cookies, and monitor your interaction.
6. Who We Share Your Data With
If you request a password reset, your IP address is included in the reset email.
We may also share your data with trusted third-party services such as:
- Akismet (for spam detection)
- PayPal (for payment processing)
- MailPoet (for newsletters and engagement tracking)
7. How Long We Retain Your Data
- Comments: Stored indefinitely for recognition and moderation purposes.
- User profiles: If you register, we store your provided personal data. You can view, edit, or delete your info anytime (except your username).
- Order data: Retained for legal and tax compliance.
8. Your Rights Over Your Data
You can request:
- A copy of your personal data
- That we erase any personal data we hold about you (excluding legal/administrative retention)
Contact us to make these requests.
9. Where Your Data Is Sent
Visitor comments may be screened by Akismet Anti-Spam, which collects:
- IP address
- User agent
- Referrer and site URL
- Name, email, username, comment
10. MailPoet Newsletter & Emails
If you subscribe or purchase from us:
- We use your name, email, and IP address to send emails
- Emails may be tracked for opens/clicks using MailPoet
- MailPoet cookies include:
| Cookie Name | Expiry | Purpose |
|---|---|---|
mailpoet_page_view | 3,650 days | Tracks last subscriber page view |
mailpoet_revenue_tracking | 14 days | Tracks newsletter revenue activity |
mailpoet_subscriber | 3,650 days | Tracks engagement |
popup_form_dismissed_{$formId} | varies | Prevents form re-display |
11. WooCommerce: What We Collect
While shopping on our store, we collect:
- Viewed products and recommendations
- IP address, browser type, and location
- Cart contents (via cookies)
- Shipping address (to estimate tax/shipping)
When You Checkout:
We collect:
- Name, billing/shipping address, email, phone
- Payment details (via PayPal)
- Account info (if you create one)
We use this data to:
- Process your order and prevent fraud
- Send updates and marketing (if opted in)
- Comply with legal and tax obligations
12. How Long We Store Data
We retain order info and account details as long as needed for business or legal reasons.
We also store:
- Comments/reviews
- Site interactions
- Product engagement and analytics (non-identifiable)
13. Who Has Access
- Order details
- Customer info
Our team (Admins, Shop Managers) can view:
They access this to fulfill orders, respond to requests, and offer support.
14. Payments
We accept payments via PayPal. Your data shared with PayPal includes:
- Purchase total
- Billing information
Refer to PayPal’s Privacy Policy for more information.
15. Plugins and External Tools
The following tools may collect/store/share data:
- Product Add-ons
- WooCommerce Tax
- Google Analytics for WooCommerce
- Shipment Tracking
These plugins may store identifiable data or interact with third-party services. Refer to their documentation or privacy policies for specifics.
16. Analytics
We use anonymous aggregate data to understand how users interact with product recommendations. This includes viewed or clicked products but does not identify you personally.
Contact Us
If you have questions or concerns about your privacy, please contact:
Banyo Hair
https://banyohair.com
banyohair@gmail.com
(02) 9071 0407
SHOP 9/101 Waterloo Rd, Macquarie Park NSW 2113